Shipping policy

At Chamiesally, we strive to provide you with a seamless shopping experience, including fast and reliable shipping.

Processing Time:

• Orders are processed within 1-2 business days.
• During peak seasons or promotional events, processing times may extend slightly.

Shipping Rates & Delivery Time:

• Standard Shipping: Delivery within 5-7 business days.
• Express Shipping: Delivery within 2-3 business days (additional charges apply).
• Free shipping on orders over 200USD.

Tracking Your Order:
Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your package’s journey.

International Shipping:
We currently offer shipping to select international destinations. Delivery times may vary based on location and customs clearance. Additional duties or taxes may apply for international orders and are the customer’s responsibility.

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Warranty Policy

Your satisfaction is our priority, and we stand by the quality of our products.

Warranty Coverage:
Chamiesally products are warranted against manufacturing defects for a period of 30 days from the date of purchase. This warranty covers:

• Stitching issues
• Faulty zippers or buttons
• Material defects

What is Not Covered:

• Normal wear and tear
• Damage caused by misuse, alteration, or improper care

How to File a Warranty Claim:

1. Contact our customer support team
2. Provide your order number and photos of the defective item.
3. Once approved, you may choose a replacement or store credit.

We are committed to ensuring you have an exceptional experience with Chamiesally! If you have any further questions, feel free to reach out to our support team.